Users must be 23 years old or older and have held a driver's license for at least 3 years (for MT cars, 3 years after obtaining an MT license; for those who have an AT restriction removed, 3 years after removal). For reissued licenses due to expiration, if the back of the license states "Exempt from Beginner Mark," the conditions are met. The same conditions apply to additional drivers.

No. The condition for use is 23 years or older.

We do not allow car rentals for MT car practice purposes.

Yes, membership registration is mandatory. Please have your driver's license ready and input your license number accurately, as it will be reflected in the documents.

The reservation does not necessarily have to be made under the driver's name. The reservation will be under the name of the borrower. However, the applicant, borrower, and credit card holder must be the same person. Even if the reservation is made by someone who will not drive, they must be at least 23 years old, bring identification, and visit the store in person. The driver’s registration will be done at the time of visit.

Pickup and drop-off locations cannot be changed. Please pick up and return the car at the same location.

Reservations are made online, so you will need internet access (PC, smartphone, etc.), a credit card, and your driver's license. For same-day rentals, please contact the store directly by phone.

To cancel a reservation, please contact the reserved store by phone or email. Depending on the cancellation date, a cancellation fee may apply.

If you cancel 10 days before the rental date, there is no fee. For cancellations 9–4 days before, 20% of the base fee applies; 3 days before to the day prior, 30%; and on the rental day, 50%.

Contact the store listed in the confirmation email by email or phone. You can also send a message via the inquiry page. Note that some changes may not be possible, and modification fees may apply depending on the request.

The reserved time blocks availability for other customers, so there will be no fee reduction. Late departures are not allowed. Please note that if you do not contact us and are over an hour late, your reservation may be canceled.

Additional charges will be charged to the card used for the original payment. We do not accept cash.

We accept VISA, MasterCard, JCB, AMERICAN EXPRESS, and Diners Club International. Debit cards with credit functionality are not supported. If used, cancellations are applied without refunds.

Yes, ETC cards are available for rent at 330 yen per day. Availability is limited; please inquire in advance.

No, we do not offer delivery services. Please come to our location.

Please contact the reserved store. For locations without staff, please call before the reservation time.

If you forgot your email, please contact us via the inquiry page. If you forgot your password, please reset it here.

Yes, you can update your information via “Edit Membership Information” on My Page.

Log in to the website, go to My Page, and select “Cancel Membership.”