Usage Guide
Easy Steps to Complete Your Reservation!
Booking a rental car on our website is easy! Simply choose one of the following:
"Search by Store"
"Search by Manufacturer"
"Search by Type"
Any method allows you to easily reserve a rental car.
Complete your reservation and payment in easy steps!
You can confirm the payment amount in advance, giving you peace of mind.
* Reservations are for "Members Only." If you are not yet registered, you can register as a member here.
Reservation Process
Online Reservation Application Steps
Customer
Select Store & Vehicle Type
Customer
Select Departure & Arrival Date/Time
Customer
Select Options, CDW, and Driver Count
Customer
Confirm Details
Departure Store
Send Temporary Reservation
Confirmation Email
Confirmation Email
Departure Store
Credit Card Payment
Departure Store
Send Reservation Completion Email
What to Bring on the Reservation Day
Items to Prepare
- Driver’s License of All Drivers
- Please present the driver’s license of each person who will be driving.
A valid license within Japan that allows the use of the rental car is required.
- Credit Card
- Necessary if there is an adjustment to the final amount on return.
Accepted credit cards
- ETC Card
- Please bring your own ETC card. If you wish to rent an ETC card, please select the 330 yen/day rental option.
- Child Seat
- If you are traveling with children under 6, please bring a child seat.
If you do not have one, please select child seat from the options.
- International Driver's License
- Please bring an international driver’s license valid in Japan. It is your responsibility to confirm its validity. Insurance will not be available if the license is invalid.
Departure to Return Process
Departure Process
- 1. Arrival at Store
- Please inform the staff of your reserved vehicle type.
Your reservation will be confirmed.
*Please arrive by the reserved time.
*If you are running late, please notify the departure store in advance.
- 2. Rental Agreement Creation
- Present your license and review the contents. Sign the rental agreement and declaration.
Feel free to ask the staff about insurance or any questions.
- 3. Payment
- The base fee, CDW fee, and options will be charged via credit card after temporary reservation.
Payment must be made using a credit card in the user’s name.
Only single payment is available.
- 4. Explanation of Controls and Vehicle Inspection
- The staff will explain vehicle controls.
Please check the exterior of the vehicle together with the staff.
Return Process
- Fuel
- The fuel will be full when rented, so please refill it to full when returning.
*Please use high-octane gasoline for all vehicles (some may use regular).
Present your fuel receipt upon return.
- 1. Vehicle Exterior Inspection
- The staff will inspect the vehicle.
Be sure to check for any forgotten items, especially ETC cards.
- 2. Settlement
- If any additional or outstanding amount is due, please settle it.
Your credit card will be charged for any remaining amount.
■ Extension Fee
If you extended your rental time, an additional fee will apply.
*If extended without notice, a penalty will be applied.